STEPSTONE’S COVID-19 RESPONSE
LEAD TIMES EXPECTED TO INCREASE
During the current COVID-19 health crisis Stepstone is operational and following the CDC’s and LA Department of Public Health’s guidelines for the health and safety of everyone. Please be advised of the following:- Production, supply chain and logistics have been severely hampered
- Proven or suspected illness has intermittently halted production in some divisions to clean and sanitize work areas
- Lead times are now unpredictable and may increase up to 25%
- Will Call Orders & Deliveries – All drivers must wear face covering
- In-person customer interactions are suspended at our plant and in the field
- Company and Sales Staff are available by phone and email
- Normal business hours 7:00 – 3:00 M-F are in effect
Protecting the health of Stepstone’s Team Members, Dealers, and Customers is our highest priority. We appreciate your understanding as we operate in these trying times to operate safely, catch up, and never put our employees at risk. We will continue to monitor the situation and adjust our business operations, as appropriate, and we will update this message accordingly.
